Welcome Underwriters.
About High Desert Museum.
This page has been thoughtfully developed to provide you with a strategic, transparent, and well-rounded understanding of the High Desert Museum—a nonprofit organization dedicated to inspiring and fostering stewardship of the natural and cultural resources of the High Desert region through dynamic exhibits, meaningful education, and thoughtful storytelling.
As you explore the information below, you’ll see how the High Desert Museum stands apart as a vital cultural institution. Their team works year-round to create immersive experiences that connect visitors with the landscapes, wildlife, people, and history that shape the High Desert. With a strong focus on conservation, community engagement, and educational programming, the Museum has become a trusted resource and regional treasure.
The High Desert Museum doesn’t just share stories—they bring them to life. From award-winning wildlife encounters and living history performances to hands-on science exhibits and rotating art installations, every element is designed to educate, engage, and inspire across generations.
We believe the High Desert Museum represents a high-quality opportunity for investment and support. Their leadership, dedication to mission, and strong community partnerships demonstrate an organization well-positioned for continued impact and thoughtful growth.
We invite you to learn more below—and would welcome the opportunity to connect if you’d like additional details, program highlights, or partnership opportunities.
Let’s work together to support an institution preserving the past, enriching the present, and inspiring the future of the High Desert.

HUB International, High Desert Museum Property Report
HUB International, High Desert Museum Lost Runs
HUB International, High Desert Museum Safety Manuals

Operational Efficiency with Safety at the Core
The High Desert Museum’s operational model is built to support a safe, efficient, and enriching environment for guests, staff, and wildlife. From exhibit installation to animal care and grounds maintenance, the Museum integrates thoughtful planning and risk-reducing practices into its daily routines—balancing operational effectiveness with long-term sustainability.
Key strategies include:
Controlled Handling Protocols: Whether preparing exhibits, managing live animal habitats, or receiving supplies, all materials and equipment are handled with precision and oversight to ensure both safety and preservation standards are met.
Environmental Compliance and Fire Safety: The Museum maintains strict compliance with environmental regulations, particularly around wildfire mitigation, waste management, and the responsible use of flammable materials. These measures protect both the natural surroundings and the Museum’s critical infrastructure.
Transportation and Logistics Oversight: Onsite and offsite transport activities—such as animal transport, supply runs, and exhibit moves—are carefully planned based on vehicle capability, load weight, and site-specific conditions. These considerations help prevent incidents and ensure efficient use of resources.
Fleet & Equipment Standards: Vehicles used on Museum grounds are selected for maneuverability and clearance within sensitive environments. Equipment is routinely inspected and maintained to reduce mechanical risk and downtime.
Technology-Enabled Monitoring: Where applicable, tools like maintenance tracking systems are employed to monitor performance, enhance safety, and streamline equipment upkeep—ensuring reliability in both day-to-day operations and special events.
Through these intentional strategies, the High Desert Museum creates a safe, functional environment that supports its mission, protects its assets, and ensures smooth operations for guests, team members, and animals alike.
Safety & Operational Risk Management at the High Desert Museum
The High Desert Museum takes a proactive, disciplined approach to safety and risk management, ensuring a secure and seamless experience for both guests and staff. From animal care operations to visitor services and behind-the-scenes logistics, the Museum integrates safety protocols, environmental stewardship, and team accountability into every facet of its operations.
Key risk management measures include:
Driver & Vehicle Oversight: For all staff operating museum vehicles—whether transporting animals, supplies, or exhibits—Motor Vehicle Records (MVRs) are routinely reviewed to ensure alignment with internal safety standards and state regulations.
Scheduled and Scoped Travel: Museum-related travel is planned with geographic efficiency in mind, minimizing long-distance drives and maximizing staff safety and productivity.
On-Site Security Measures: Equipment, tools, and vehicles are stored in secured areas with routine checks in place to deter theft and ensure readiness for daily operations.
Staff Training & Operational Monitoring: All team members receive ongoing training in emergency response, animal handling, and guest interaction. Key departments utilize checklists and digital monitoring to maintain safety and accountability in real time.
Daily Safety Inspections: Pre-shift and post-shift inspections are conducted across all operational areas, including animal enclosures, mechanical systems, and public walkways, to proactively identify and resolve any safety concerns.
Environmental Responsibility: The Museum follows strict protocols for the use and disposal of fuels, chemicals, and other materials—reinforcing its commitment to environmental responsibility and the preservation of the region's natural heritage.
These measures allow the High Desert Museum to operate with precision, care, and a steadfast commitment to the safety of its visitors, staff, animals, and environment—ensuring a world-class experience rooted in responsible stewardship.

Properties to Be Quoted
4.6 Miles from Bend Fire Station
59800 S Hwy 97, Bend, OR 97702
Property Maintenance & Fire Protection Partnerships
The High Desert Museum demonstrates a strong commitment to property maintenance and long-term facility preservation. Their proactive approach to upkeep, including regular inspections, preventative repairs, and investment in infrastructure - positions them as a low-risk property from an underwriting perspective.
In addition to their strong internal protocols, the Museum maintains an excellent working relationship with the local fire department. This connection supports open communication, site familiarity, and proactive engagement around fire prevention and safety best practices.
Together, these factors contribute to a safer, more resilient property risk. One with a proven track record of stewardship and operational excellence.
HUB Northwest
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Charley O'Dell
SVP, Commercial Lines
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Logan Haugen
SVP, Commercial Lines, Team Haugen Lead
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Spencer Haugen
Associate Advisor, Commercial Lines
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Hayden Haugen
Associate Advisor, Commercial Lines
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Don Watson
Client Services Advisor – Commercial Lines
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Linda Shaddon
Sr. Account Manager
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Marcia Hawkins
Account Manager II – Commercial Lines
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Sidnee Johnson
Account Manager II
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Emily Lubman
Workers Comp / Director, Risk Management
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Alexander D’Arcy
Workers Compensation Claims Analyst
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Robyn Burgess
Associate Account Manager – Commercial Lines
High Desert Museum exemplifies the qualities underwriters seek in a client:
Stability, stewardship, and operational excellence. As a well-established nonprofit with a strong leadership team, robust safety procedures, and a clear commitment to preservation and education, the Museum operates with the care and diligence of a top-tier institution.
Partnering with the High Desert Museum is a sound underwriting opportunity, offering alignment with an organization dedicated to thoughtful risk management and long-term sustainability.